Privacy Policy

Information We Collect

• Personal Information:
  1. Name, email address, phone number
  2. Account credentials and profile details
  3. Payment information (processed via secure third-party gateways)
• Travel & Booking Information:
  1. Selected boarding and drop-off stops
  2. Route, schedule, seat selection, and ticket history
  3. Preferences, loyalty points, and special requests
• Device & Usage Data:
  1. IP address, browser type, device information
  2. Location data (for live bus tracking and nearby bus searches)
  3. App usage, clicks, and interaction with features

How We Use Your Information

We use your information to:

1. Provide and improve booking, scheduling, and ticketing services
2. Calculate fares and display stop-to-stop seat availability
3. Process payments, refunds, and cancellations
4. Send booking confirmations, alerts, and promotional offers
5. Improve our platform, detect fraud, and ensure security
6. Comply with legal and regulatory requirements

How We Share Your Information

We do not sell your personal information. We may share your data with:

1. Payment processors to complete transactions securely
2. Bus operators and drivers to manage boarding, trips, and passenger lists
3. Service providers for analytics, customer support, and notifications
4. Legal authorities when required by law or to protect rights

Cookies & Tracking

We use cookies and similar technologies to:

1. Improve website/app functionality
2. Track usage patterns and analytics
3. Deliver personalized content and offers
4. You can disable cookies in your browser, but some features may not work properly.

Data Security

We implement technical and administrative measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

Personal and booking data is retained as long as your account is active or as needed for legal obligations. You can request deletion of your account and personal information by contacting us at support@busbooking.com.

Your Rights

Depending on your jurisdiction, you may have the right to:

1. Access your personal data
2. Correct or update inaccurate information
3. Request deletion of personal data
4. Opt out of marketing communications

Children’s Privacy

Our platform is not intended for children under 13. We do not knowingly collect information from children.

Third-Party Links

Our platform may contain links to external websites or apps. We are not responsible for the privacy practices of third parties.

Updates to this Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our platform with the “Effective Date.”

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at:

Email: busbooking@yourdomain.tld
Phone: 987-987-7878
Address: Jalan Cempaka Wangi No 22, Mumbai - Maharastra